What to do when you get a new computer

What to do when you get a new computer

What to do when you get a New Computer

When you are transferring your Stockbook program and data from an old computer to a new one, there are a number of steps involved:
  1. Backup the data from your old computer;
  2. Install Stockbook onto your new computer;
  3. Register your new Stockbook installation;
  4. Restore your backup;
  5. Engage the Sync if you are syncing with other devices.

Step 1: Backing up your data

If you sync with other devices, a fresh backup is vital to ensure your most up-to-date data is transferred to the new computer. 
Sync all your devices to ensure you have the most up-to-date data ready to be backed up.  This will reduce the time it takes to perform the initial sync on your new device.
If any work has been performed since the backup took place, the initial syncing process will take a lot longer than needed. 

Step 2. Install Stockbook onto your new computer

To ensure you are installing the most up to date version of Stockbook, it is best to install the program from our website':
  • Login with your five digit Outcross Systems Client ID 
    and Password.
    This can be found in your Welcome Letter from Outcross Systems

 Step 3. Register your program 

When the Stockbook installation is complete, double click on the Stockbook icon on your Desktop.
The Register Now window will appear:
  1. Enter the same Client ID and Password you used to download the program.
  2. Click on the Register Now button.
There is no need for an Unlock Code if your subscription is up to date.
Stockbook is now installed and registered.

If you have skipped this window by clicking on Go to Demo before purchasing Stockbook, you will need to register your program using the following steps: 
It is not possible register your program if you are in Demonstration mode
If you are in Demonstration Mode, click on File Other Databases Default Database menu option to change databases.

More information on Registering Stockbook

Step 4: Restoring your Data

We will now restore the Backup from your old computer into your new Stockbook
  • Ensure you are in the correct livestock type (Select F5 ) and society (select F7).
  • You will also need to ensure you are working in either the default database or your own database.
  • Go to  File > Other Databases , select Default Database

Click on the File > Restore Database  menu option



  • In the Backup/Restore Utility window, you can either restore backups from
    • Option 1: Data Warehouse, or
    • Option 2: A Local folder

Option 1. Restoring from Data Warehouse

  • Click on the Data Warehouse button.
  • Click on the Restore button.

 
  • To Login, enter your Outcross Systems Client Code and Password.
  • Click OK to continue.
 

  • In the Select file to restore window the available backups will be listed.
  • Click on the backup and select the correct one.
  • Click on the OK button.

 

  • Click OK to Information message: 'The File has been successfully downloaded from the server.'
  • Click Yes to the following Confirm message:

  • Click  OK to 'Restore completed' message.

Option 2. Restoring from a local folder (e.g. USB)

  • Plug your USB or external device into your computer
  • Click on the a local folder button (Backup is saved to an external device, e.g. USB)
  • Click on the Restore  button
  • Click on the yellow folder icon to browse for your external device

  1. Find your USB in the file explorer under This PC.
  2. Click on the OK button. This will take you back to the Backup/Restore Utility window.
 
  • The available backups will be listed, click on the backup to select. 
  • Click on the  Restore  button


  • Click  Yes  to Confirm message:


  • Click  OK  to Information message: ' Restore completed'.
 

Step 5:  Engage the Sync

If you are syncing with other devices e.g. computers, Stockhand and/or hardware, please call Outcross Systems on 1800 799 107 to have the sync engaged on your new computer.
To reduce the time it takes to do a first sync on the device, it is recommended to use a fresh Backup and no other syncs performed on other devices until the first sync is completed on the new device.
It might appear as if you are able to sync.  This is because you have restored from a working device.  Data is not automatically sent to Agrisphere without the sync being manually engaged by a Support Team Member at Outcross Systems.
Please ensure that you call to get your data correctly synced and aligned to prevent any data issues in the future.




Article ID 1084

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