Unable to Send Emails - Basic Authentication Failed

Unable to Send Emails - Basic Authentication Failed

Major email service providers—including Microsoft and Google—have recently announced that they will no longer support basic authentication (simple username and password) for SMTP emails sent from third-party applications. This change impacts how emails are sent from applications like Stockyard.

For more details, please refer to their official announcements:

Impact on Stockyard Users

Currently, Stockyard only supports basic authentication. If you were using Microsoft or Google as your email service provider within Stockyard, you may have noticed that you can no longer send emails through the application using these services.

Recommended Solutions

To continue sending emails from Stockyard, we recommend switching to a third-party email service provider that specializes in sending bulk emails and supports basic authentication. These providers are compatible with Stockyard and can help maintain your email functionality.

Some options include:

  • Amazon SES
  • SendGrid
  • Mailgun
  • SMTP2GO

We encourage you to conduct your own research to select the third-party email provider that best suits your needs in terms of features, pricing, and support.

Next Steps

  1. Choose an Email Service Provider: Review the options listed above or explore other providers to find the best fit for your business.

  2. Set Up an Account: Sign up for an account with your chosen email service provider.

  3. Contact Us for Assistance: Once your account is set up, we will work with you to configure Stockyard to send emails through your new provider.

We're Here to Help

Our team is committed to ensuring a smooth transition for you. If you have any questions or need assistance with setting up your new email service provider in Stockyard, please don't hesitate to contact us.


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