Data logic's Quick Scan Bar Code Reader

     The Bar Code Reader (QD2430) is connected in Live Entry however it is bringing through the number of the code rather than the field that it is assigned to (i.e. horned, sex, DOB).

     Note: The device will be configured as a Keyboard Wedge if it isn't reading the correct fields.

    Steps to rectify this are as follows:

 

1. Find the Quick Reference Guide for the device. 
2. On pages 5-6 of this Quick Reference Guide there is a section called 'Configuring the Interface'. To configure the scanner correctly, scan the USB Com to stimulate RS-232 standard interface (see below) located on the top of page 6. 
   
3. To test that it has worked, go to setup devices in Stockbook Click here for setting up devices, click on Test, scan a barcode and the code should appear in the test screen. 

      

      Port Connectivity

• If you are using a laptop with Live Entry, use the USB connector
  
  
• If you are using a TSi with Live Entry, use the serial connector. The ports for a TSi should be 1 or 2. 1 is the port closest to the power supply (outside port) and 2 is the port closest to the load bar supply (inside port)
  
  
• How do I remove a cable? If you need to change between the two connectors, use a pin or a paperclip and enter it into the hole that is located towards the bottom inside of the scanner handle. This will enable you to remove each connector and insert another 
  

      Drivers (for support only)

If the scanner won't connect sometimes the drivers need to be loaded onto the computer

When in Windows Device Manager, the device will have a little yellow triangle on it's icon - this means the drivers are not present

You may be able to right click on the device and an option saying update drivers. If this is not an option use THIS LINK to download a zip file with the drivers.

      Article ID 4177