Hotsync not transferring data to Stockhand
Hotsync not Transferring Data to Stockhand
If the Hotsync only puts the demo data onto Stockhand and the Update/Skip prompt never appears please try the following steps:
Step 1. Exit Hotsync
Close Hotsync by right clicking on the icon and clicking Exit
Step 2. Reopen Hotsync
Open Hotsync again, but run as Administrator; and
To run as Administrator simply go to the shortcut, right-click on it and select Run as Administrator
Step 3. Add Exception to Anti-Virus
Add Stockhand and Stockbook to your anti-virus exceptions. You can do an internet search on Google to find out how to do this or call your IT service.
If you are still unable to transfer data please contact Outcross Systems on 1800 799 107.
Article ID 367
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