Hotsync not transferring data to Stockhand

Hotsync not Transferring Data to Stockhand

If the Hotsync only puts the demo data onto Stockhand and the Update/Skip prompt never appears please try the following steps:

Step 1. Exit Hotsync

Close Hotsync by right clicking on the icon and clicking Exit

Step 2. Reopen Hotsync

Open Hotsync again, but run as Administrator; and

To run as Administrator simply go to the shortcut, right-click on it and select Run as Administrator

Step 3. Add Exception to Anti-Virus

Add Stockhand and Stockbook to your anti-virus exceptions. You can do an internet search on Google to find out how to do this or call your IT service.

If you are still unable to transfer data please contact Outcross Systems on 1800 799 107.

Article ID 367