Email parameters for Gmail, Hotmail, Yahoo, and BigPond - 2023

Email parameters for Gmail, Hotmail, Yahoo, and BigPond - 2023

Step 1. Select one of the options for the program you have

Stockbook - Go to Setup > Email Options


Step 2. Common Email Providers

The settings for some of the common email providers are listed below:

If your email provider isn't listed, please contact the Outcross Systems Support Team on 1800 799 107 for assistance.

Step 3. Test email and check settings

Send yourself a test email to ensure the settings are correct. 

Please note, if you have a custom domain name, for example, @customname.com, please ensure you know which email provider you are using (eg Telstra, Office365, etc) and follow the below instructions. Office365 (Microsoft) may need additional security settings and you may need to contact your IT service provider to apply for an Azure P2 License to whitelist the IP address. 

Gmail

  • Host: smtp.gmail.com
  • Authentication Type: SASL
  • Username: full email address. e.g. joeblow@gmail.com
  • Password: This is the "App password" generated as per the steps below.
  • Port: 587
  • Use TLS: Explicit TLS
  • TLS Version: TLS v1.2
You may still have to modify settings on your Gmail account, depending on whether you are using 2-step authentication or not, and whether you have enabled the highest level of access security or not. For example, try the following web address: https://www.google.com/settings/security/lesssecureapps.
  1. Log into  - https://myaccount.google.com/
  2. Click on "Security" on the left-hand side of the screen.
  3. Navigate to signing into Google.
  4. Click on the word "App Passwords".
  5. You will be prompted to sign into Gmail again. 
  6.  You will be prompted with the below screen.


      7. Select "Mail" in the Select app drop-down. 
      8. Now, select "Other (Customer Name)" in the drop-down under "Select device"
      9. Enter the word "Stockbook" in the line provided. 
      10. Click on the button "Generate".    
      11. You will now be presented with an "app password" for your device on a yellow screen as pictured.

      

      12. Write this passcode down or copy it using your mouse/keyboard
      13. Click "DONE"
      14. Sign out of your Google account. 
      15.  Open Stockbook, navigate to Setup>Email options
      16. Enter your username and the App Password in the password field.
      17. You should now be able to send a successful test email using the above instructions. 

Optuslive.net (and other MS Live email services)

  • Host: smtp.live.com
  • Authentication Type: SASL
  • Username: full email address. e.g. joeblow@hotmail.com
  • Port: 25 or 587
  • Use TLS: Explicit TLS
  • TLS Version: TLS v1.2
  • Host:  smtp.office365.com
  • Authentication Type: SASL
  • Username: full email address. e.g. joeblow@hotmail.com
  • Password: email password
  • Port: 587
  • Use Ehlo: Tick this box
  • Use TLS: Require TLS
  • TLS Version: TLS v1.2
  • Host:  smtp-mail.outlook.com
  • Authentication Type: SASL
  • Username: full email address. e.g. joeblow@outlook.com
  • Password: email password
  • Port: 587
  • Use Ehlo: Tick this box
  • Use TLS: ExplicitTLS
  • TLS Version: TLS v1.2

Yahoo

Steps to enable Cashbook to send emails via Yahoo

1.   Sign into your email account at https://au.yahoo.com/


2.   Click into your Account Info / Settings (click on your profile picture)


3.   Click on "Account Security" on the left-hand side of the screen.


4.   Scroll down to “This is how you sign in now”


5.   Click on “Generate and manage app passwords”


6.   Enter your app’s name – “Cashbook”



 



7.   You will now be presented with an "app password" for your device as pictured.


 


8.    Write this passcode down or copy it using your mouse / keyboard


9.    Click "DONE"


10.  Open Stockbook, navigate to Setup > Email Options


11.  You will be presented with the below screen.



 


12. Enter the above details.
13. You should now be able to send a successful test email using the above instructions.

·     Host: smtp.mail.yahoo.com


·     Authentication Type: SASL


·     Username: Your email address


·     Password: The generated app password from yahoo


·     Port: 587


·     Use TLS: Explicit TLS


·     TLS Version:  TLV v 1.2


·     Validate Authentication: ticked

Telstra Mail

06.04.23 - @bigpond settings seem to have changed in the last couple of days - V23 is working now, whereas V3 is not.
If it is already set to V23 and it's not working, trying setting to V3 instead. 

Bigpond

Note that these settings work for Bigpond (i.e. no settings other than default and client's email address)

Activ8

  • Host: mail.activ8.net.au
  • Authentication Type: Default (if this doesn't work, change to NONE)
  • Username: Your email address 
  • Password: Email password
  • Port: 25
  • Use TLS: No TLS support
  • Host: smtp.office365.com
  • Authentication Type: SASL
  • Username: full email address. e.g. joeblow@outlook.com
  • Port: 587
  • Use TLS: Explicit TLS
  • TLS Version: TLS v1.2

Skymesh

  • Host: mail.skymesh.com.au
  • Authentication Type: Default
  • Username: The first part of your email address (i.e. the part before @)
  • Port: 465
  • Use TLS: Explicit TLS
  • TLS Version: SSL v3

GoDaddy

  • Host: smtpout.secureserver.net
  • Authentication Type: SASL
  • Username: full email address
  • Port: 465
  • Use TLS: Explicit TLS
  • TLS Version: SSL v3

iiNet Group

  • Host: mail.iinet.net.au (also see this list for other supported host servers)
  • Authentication Type: SASL
  • Username: full email address e.g. joeblow@iinet.net.au
  • Port: 587
  • Use TLS: Explicit TLS
  • TLS Version: SSL v3

iiNet (Hosted Exchange mailboxes)

  • Host: smtpauth.exchange.iinet.net.au
  • Authentication Type: SASL
  • Username: full email address e.g. joeblow@exchange-demo.net.au
  • Port: 587
  • Use TLS: Explicit TLS
  • TLS Version: SSL v3

Internode

  • Host: mail.internode.on.net
  • Authentication Type: SASL
  • Username: Your Internode username. Do not include @internode.on.net.
  • Port: 465
  • Use TLS: Explicit TLS
  • TLS Version: SSL v3

Article ID 40






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