This guide will assist you in configuring, editing, testing, and troubleshooting email settings within the Stockyard system.

Important Notes:

• Only one workstation should be set up with the email settings.
• Emails are sent only when Postman is running on the workstation with the configured email settings.

Email Configuration

Adding Email Settings

1. Main Menu -> System -> Workstation 
   
2. Click on the Server computer where your main database is stored
   
3. Click "New" where Devices are on the right-hand side
   
4. Click the dropdown and find "E-Mail - E-Mail"
   
5. Fill in the details from your Email provider:
   
   
6. Click the ✔ to Save at top after you have entered the information.
7. Then Click on Close to exit out of Workstation Maintenance
   
1. If you get a popup saying, "Would you like to Apply your changes to Operations?", click YES
   
8. Important - Need to restart Postman to make the changes take into affect. Right-click Postman on the taskbar and click Close window
   
   
9. Then click on Postman again to open it and retry sending the emails 
   

If emails failed and are sitting in Postman, they will attempt to send again after re-opening Postman

Editing Email Settings

1. Main Menu -> System -> Workstation (this will open into Workstation Maintenance)
   
2. Click on the Server computer where your main database is stored
   
3. Click "E-Mail" to open the Email Settings screen (if you don't see it, refer to the guide above to add the email)
   
   
4. Edit the settings in these details (provided by your Email provider):
   
   
   
   
5. Click the ✔ to Save at top after you have entered the information.
6. Then Click on Close to exit out of Workstation Maintenance
   
1. If you get a popup saying, "Would you like to Apply your changes to Operations?", click YES
   
7. Important - Need to restart Postman to make the changes take into affect. Right-click Postman on the taskbar and click Close window
   
   
8. Then click on Postman again to open it and retry sending the emails 
   

If emails failed and are sitting in Postman, they will attempt to send again after re-opening Postman

Refer to the guides 

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Testing the Email Configuration Settings

After making changes to the Email Settings, you need to close Postman

1. Open Postman
   
2. Click on Queue Setup
   
3. Find Email under the Queue Name
4. Check the Print Test checkbox (as noted in image below)
   
5. Click Accept
6. Enter the email address to send the test email to and click Accept
   
7. The test email will appear in the queue with the status Sending
   
8. Once the email disappears from the queue, it has been sent successfully.

Troubleshooting & Handling Errors

1. Open Postman if it's not already open.
2. Review any error messages under the Status column when sending emails
   
3. Common errors and solutions:
   
   • Authentication Failed: Verify your username and password in the email settings.
   • Connection Timed Out: Check your internet connection and SMTP server details.
   • SSL/TLS Errors: Ensure the correct encryption method is selected based on your email provider's requirements.
4. After making corrections:
   
   • Restart Postman to apply changes.
   • Retry sending the emails.
     
5. Troubleshooting Tips
   
   • Emails Not Sending:
     • Confirm that all email settings match those provided by your email provider.
     • Ensure that the server's firewall isn't blocking the email ports.
       
   • Postman Crashes or Freezes:
     • Restart the application.
     • Check for software updates or patches.