Backup, Restore and Synchronise (Sync) Stockbook
1. Backup to your computer or external hard drive
- Select File > Backup Database
- Select the backup location (i.e. a folder on
your computer or an external hard drive).
- Select OK
- A backup file name will auto generate and
cannot be changed.
- Enter a comment if needed
- Select Backup
- Select YES to continue with the Backup
- Select OK to Backup completed
2. Setting a default backup location
- Select Setup > Backup Preferences
- Search and select the Backup location
- Select OK
- Select Close
Backup Notes:
- Backing up should be done before any
major changes are made to data e.g. importing
data.
- Backing up regularly allows the review of data at a particular
point.
3. Backup to Stockbook's Data Warehouse
- Select File > Backup Database
- Tick ‘send this file to Stockbook Data
Warehouse upon completion’.
- Select Backup
- Select YES to continue with the Backup
- Select OK to Backup completed
- Login to Data Warehouse
- Select OK to the Information
message: 'You will now be asked to login to the data warehouse server. Once
logged in your backup will be uploaded.'
- Use your
Outcross Systems Client Code and Password to login.
- Select OK to
continue.
- You will have
an option to password protect your back up.
- Select Next.
- Enter
backup file description.
- Select OK
to complete the Backup.
- Select OK
to the message ‘The file has been uploaded to the server’
Data Warehouse notes:
- The Data Warehouse can save a maximum of 10
backups. Once this limit has been reached backups will need to be deleted.
- Password
protecting your Data Warehouse backup is OPTIONAL but not advisable.
- If you forget the password the backup will be unusable. There is absolutely no way a password can be retrieved.
4. Synchronise
(Sync) to Stockbook’s Agrisphere Server
Agrisphere is
a web enabled system for users with multiple computers. i.e. a home computer
and a yard computer or multiple users within a company.
When you
Sync one site with another, it updates both sites with the most recent
data. This ensures that all other users have access to the most
current data.
Please
contact our support team to setup your computer before attempting to Sync your
data.
- Select Quick Sync
- Enter your Client ID, Username & Password
- Select OK
You will be notified when the syncing process is complete.
Sync Notes:
- A Sync prompt will appear if there have been changes made on any device upon
opening and closing Stockbook. It is
strongly advised to accept the changes and allow the Sync to complete when
prompted.
- A
Sync should be performed on ALL the devices regularly to prevent irregularities
in data.
- Do
not enter data into Stockbook while the Syncing process is taking place.
5. Restore
Database from a Backup
PLEASE NOTE: Before restoring data please read the notes below
- Select
Ctrl + Alt + R on your keyboard to enable the restore function
- Select
File > Restore Database
- Select
the relevant file
- Select
Restore
6. Restore
Database from Data Warehouse
- Select
File > Restore Database
-
Select
Data Warehouse
- Select Restore
-
Login
using the Data Warehouse client ID and password
-
Select
the backup from the list
-
Select
OK
-
Select
Restore after the file has successfully downloaded from the server.
Restore Notes:
- Restore is
intended to be greyed out. If you are synchronising you should not be restoring your data.
- Generally, you should not restore a backup into an Agrisphere database (Syncing). Doing so can cause irrevocable damage/corruption to the data in the server database. However, there is an exception: You can safely restore a backup into an Agrisphere database IF AND ONLY IF you have NOT SYNCED since the backup was done.
- PLEASE NOTE: ALL data that was added/changed since the backup was done will be will be overridden (lost) when you restore.
- Outcross Systems Pty Ltd accepts no responsibility for any data loss/data corruption that occurs because a backup has been restored into an Agrisphere database.
7. Error during backup:
0
If you receive an error ‘There was an error during the
backup:0’ whilst trying to do a backup to the Data warehouse, this indicates a backup
location has not been set. Stockbook
needs a local file path to be set for the first part of the back up to work.
Select File > Backup Database.
Select the backup location by clicking the yellow folder
(i.e. a folder on your computer or an external hard drive).
Select OK.
The backup will now
complete successfully.
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